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filler@godaddy.com
We accept Visa, Master Card, PayPal.
We offer UPS and USPS Standard delivery. Rates calculated at check-out.
In the event you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or refund. All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition.
Return Process. To return an item, please email customer service at sweethomecandles87@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Alison Ross
Attn: Returns RMA#
9575 SW 90th Ave
Tigard OR 97223
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds. After receiving your return and inspecting the condition of your item, and after our approval of the requested refund, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.
Questions.If you have any questions concerning our return policy, please contact us at:
Despite our best efforts, items are occasionally damaged during shipping. Should this happen it is important that you keep all of the original packaging and contact us immediately. We will replace your item and reship as soon as UPS has inspected the original package and the replacement products are available for shipment.
We collect sales tax on all orders shipped to addresses according to your areas sales tax rate.
We do not share any of your information...with anyone...ever.
Hopefully we have done our best to answer most questions.
If there is anything else you would like assistance with please contact us:
Email: sweethomecandles87@gmail.com